Essentially, the brands are all about creating meaningful connections, events, journeys, collaborations and moments for clients through their travel experiences domestically and internationally.
Boasting an excellent reputation within the travel and service sector as the partner of choice in Australia, all brands have an underlying belief that “connections” are what drives us all as human beings. Connections give purpose and meaning to our lives, hence our tagline “Every Connection Counts®” as it adds value to all business partners, clients, suppliers and employees.
We are one of Australia’s largest independently owned corporate travel management companies. We offer industry-leading technology to advance cost efficiency, policy compliance and genuine value to your business travel program – but not at the expense of personal connections.
Our team optimises your travel management needs.
Our special events squad. Totem Group has trained experts who will execute your marketing events & collateral, conference, incentives and group travel with detail and precision.
See how we can make your next event count.
Our special events squad. Totem Group has highly trained experts who will execute your marketing events & collateral, conference, incentives and group travel with detail and precision.
See how we can make your next event count.
Australia’s premier boutique leisure travel agency. Our team comprises travel dream weavers, creating getaways in tune with your travel lifestyle and specialising in experiential adventures, holistic wellness retreats to family sojourns and beyond.
Let us be your portal to the world of extraordinary travel where every journey counts.
Our B2B service agency connects us with SME Travel Agencies. Through a collective membership model, it allows members to leverage off the platforms, shared services and buying power of the wider Connections Group, fostering growth of their business without the risk of over capitalising or under developing.
Connect with us today, to build stronger relationships in travel.
Our B2B service agency connects us with SME travel agencies. Through a collective membership model, it allows members to leverage off the platforms, shared services and buying power of the wider Connections Group, fostering growth of their business without the risk of over capitalising or under developing.
Connect with us today to build stronger relationships in travel.
Our sophisticated travel and lifestyle media content hub powered by Connections Group is a combination of our knowledge and resources with experienced well travelled content producers serving a constant stream of travel news, destination features, insights, hotels and airline reviews, celebrity interviews and generally all things one would expect from a quality online travel & lifestyle magazine.
Get in touch and let’s find the right boarding pass for your brand.
Founded in 2000, it all started with Executive Edge Travel in Melbourne, servicing both business and luxury travellers. The group then grew with the launch of Corporate Travel Connections (CTC) in 2010 which saw a quick expansion to other states including Western Australia in September 2010, Queensland in March 2011 and NSW in October 2011. Totem, our events specialist brand, joined the group in May 2014. During the growth period, CT Connections Travel Group was created to bring the brands together under one corporation.
Fast forward to 2018. What was once known as the CT Connections Travel Group is now Connections Group of Companies. Our decision to re-imagine our group branding enables us to showcase our collective brands, the interconnection between the brands but, more importantly, that together we stand as a group with the intention of providing a top quality travel service while using our platform to assist the greater good to play our part in improving communities, provide people access to employment and training, or help the environment.
At Connections Group, we believe in contributing to the advancement and development of humankind. Through every connection, we know by doing things together we can make a better world for this generation and the ones to come.
We combine the synergies: the power of our partners, our people and their family members to make a difference to the community.
Connections Group remains independently owned and employs 140 people across seven offices in Australia, with plans to expand to New Zealand, and collectively draws on more than 18 years of experience. Through strong brand values and strategic human efforts and connections, the company has consistently grown while staying true to its core business: customer-centric service.
So many companies talk about diversity and inclusiveness yet at our group, we get on with it. Our team is made up of 24 nationalities of which 79% are female. Throughout the Group more than three quarters of leadership roles are held by women.
“Our Travel Group’s motto is ‘Every Connection Counts’. This is the very essence behind everything we do, At the heart of “every connection” is our team. We are very clear on our goal which is to deliver a first-class customer experience to each of our stakeholder groups and to add value to our partners – clients, suppliers and colleagues alike at every interaction. The Connections Group is committed to delivering Service Excellence, Cost Management and Genuine Value to our partners via our respective brands – Every Connection Counts (CT Connections), Every Journey Counts (Executive Edge Travel), Every Event Counts (Totem Group) and Every Moment Counts (The Departure Lounge).”
“Driven by the mantra that ‘every connection counts’, we value our employees as much as we do our clients. Our success is attributable to our team and therefore we invest heavily in their development and overall wellbeing. In support of this we have built a diverse workplace culture wherein both our internal and external core value propositions are tightly aligned.”
“With travel being such an emotive industry, we, as travel managers, are constantly driven to offer the most seamless and effective end to end booking process as well as effective pre and post-trip travel analytics. Connections Group is in a unique position with our size, allowing us to be agile enough to implement and innovate rapidly, while concurrently having a large, national presence in the Australian market.”
“Our brand communications showcases the importance of everyone from Sales, Customer Service to Technical Support, Finance and Human Resources – in providing our customers with quality physical elements (of facilities, technology, communication materials) to reliability, responsiveness, assurance and empathy that makes up our already highly regarded Service Quality, tying us back to our core business value that Every Connection Counts.”
“At our core, we provide service excellence and genuine value to all of our stakeholders, whether that be; clients, suppliers, service providers, or our staff. This drives our daily behaviours, from the front of line consultants to managers – everybody is of value, making us the travel manager of choice that we are.”
Underpinning every decision we make – both within the group and externally with our clients, partners and suppliers – is our need to foster connection. We stand by our belief that connection is what drives us all as human beings: it is what gives purpose and meaning to our lives.
We achieve connection by treating people with the care, attention and respect that we would afford our family members. We live by the African philosophy of “Ubuntu” which translates to: “I am because of you, and we are because of each other.”
As a group we take pride in the fact we value team members and continuously foster safe environments for our staff to learn, explore and pursue their potential. In doing so, our team members are often inspired to realise their strengths.
To us, it is essential that everyone shares the same beliefs that we are all in it together.
At Connections Group we are constantly looking for ways to create an environment where people feel happy, healthy and positive. Some of our initiatives include birthday leave, Friday socials and team lunches. We are also always supportive of our people engaging in charity fundraisers and encouraging a collaborative work environment.
Stimulating the mind and staying on top of trends is important to us. Through the year, we offer a wide range of learning and development programs for staff through LITMOS and industry conferences. We support career progression and encourage both horizontal and vertical career growth.
Develop your career with us.
